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AI Trust Mark, Testing & Independent Assurance

Build confidence in your AI systems through independent testing, assurance and certification.

WHY CHOOSE NEMKO DIGITAL

Benefits of AI Testing & Certification

Build customer trust and demonstrate AI system quality

01.
Build Stakeholder Trust

Independent assessments and certification demonstrate trustworthy AI and strengthen confidence among customers, regulators and partners.

02.
Reduce AI Risk

Identify technical and governance risks early to reduce operational, regulatory and reputational exposure.

03.
Accelerate Market Adoption

Generate trusted evidence that helps customers adopt AI solutions with greater confidence.

04.
Differentiate Your Products


Demonstrate quality and trustworthiness through independent testing and AI Trust Mark certification.

05.
Enable Regulatory Compliance

Prepare AI systems for evolving regulatory requirements through structured testing, assurance and conformity support.

06.
Improve AI Quality

Use independent testing insights to continuously improve AI performance, robustness and reliability.

Build Trust. Win More Business.

Trust Mark certification sets your products apart in regulated markets and accelerates customer adoption.

Why AI Testing Matters

AI Assurance

Demonstrate AI quality through independent testing, assurance and AI Trust Mark certification.

The Trust Challenge

As AI adoption accelerates, trust is becoming a competitive differentiator. Organizations must demonstrate that AI systems are reliable, transparent and governed responsibly, not simply claim they are.

Our AI Testing & Assurance services combine independent technical assessments with the Nemko AI Trust Mark, providing objective evidence that builds stakeholder trust, supports regulatory readiness and differentiates AI enabled products.

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AI Risk Categorization
Determine the applicable AI risk category and assessment pathway.
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Fairness & Bias
Assess and mitigate bias to promote fair and responsible AI outcomes.
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Robustness
Validate reliable AI performance under diverse operating conditions.
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Explainability
Evaluate whether AI decisions are transparent and understandable.
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AI Trust Mark
Demonstrate AI quality through structured Trust Mark assessment and certification.
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Conformity Assessment
Prepare AI systems for regulatory conformity assessment and certification.
Our Approach

Comprehensive Testing Framework

We test and assess AI systems against globally recognized standards and leading regulatory frameworks.

Rigorous Testing Methodology

Our testing framework is based on industry standards including NIST AI RMF, ISO/IEC 42001, and best practices from leading AI safety research. We combine automated testing tools, manual analysis, and expert review to provide comprehensive assurance.

Comprehensive-Rings-cut
1
Data &
Data Governance
2
Accuracy, Robustness
& Cybersecurity
3
Transparency
4
Human Oversight
5
Record Keeping
& Logging
6
Post-market
Monitoring
OUR IMPACT

Proven Results

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Years of independent assurance heritage through Nemko Group
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Digital Trust experts across our global network
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Continents actively served through Digital Trust engagements
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Projects delivered across AI, cybersecurity and assurance
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REAL-WORLD EXAMPLE

AI Trust Mark: How Samsung Is Shaping the Future of Trusted
Connected Products

Samsung Electronics, the global leading manufacturer of consumer electronics and home appliances, was developing an advanced remote support system for connected home appliances. The system enables authorized technicians to remotely diagnose, troubleshoot, and resolve issues, significantly improving service efficiency while reducing the need for on-site interventions. By analysing operational data, the system can detect potential issues early, including equipment malfunctions, abnormal usage patterns, and maintenance needs.

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COMMON QUESTIONS

AI Trust Assurance FAQ

  • How can independent AI assurance help us build customer confidence and support market adoption?

      Independent assurance provides structured, evidence-based evaluation of an AI system against defined criteria. It can help organizations demonstrate trustworthiness to customers, partners, procurement teams, and other stakeholders, while identifying opportunities for improvement. For organizations bringing AI-enabled products or services to market, this can support customer confidence and commercial differentiation.

  • What does the AI Trust Mark demonstrate, and how is it different from ISO 42001 certification?

      The AI Trust Mark is an independent assessment and certification scheme for AI systems against defined trustworthiness criteria. ISO/IEC 42001, by contrast, focuses on an organization's AI management system. The two approaches are complementary: organizational governance establishes the processes for managing AI, while system-level assurance provides evidence about the characteristics of a specific AI system.

  • How does AI Trust Mark certification relate to EU AI Act compliance and other regulatory requirements?

      The AI Trust Mark can provide valuable evidence relevant to AI trustworthiness and certain regulatory requirements, depending on the assessment scope. However, it should not be treated as an automatic substitute for conformity assessment or other legal obligations under the EU AI Act. We help organizations understand how the assessment relates to their specific regulatory responsibilities and where additional activities may be necessary.

  • What aspects of our AI system are assessed, and what evidence do we need to provide?

      The assessment scope depends on the AI system's intended use, characteristics, risk profile, and the applicable scheme requirements. Relevant areas may include robustness, fairness, transparency, security, and human oversight. We begin by clarifying the scope and reviewing available documentation and evidence, then identify any gaps that need to be addressed before formal assessment.

  • Who performs the independent assessment, what does the process involve, and how is independencemaintained?

      The assessment is performed through the applicable independent assurance and certification arrangements. The process typically begins with defining the system and assessment scope, followed by a readiness review, evidence evaluation, and required testing or assessment activities. Where advisory and certification services are both involved, appropriate independence and impartiality requirements must be maintained. The exact arrangements are confirmed as part of the engagement.

  • How do we maintain trust and assurance as our AI system changes over time?

      Trustworthy AI requires ongoing governance, monitoring, and change management as systems, data, and operating conditions evolve. We help organizations establish processes to assess material changes, maintain relevant evidence, and identify when additional evaluation may be needed. Any surveillance, reassessment, or renewal requirements are determined by the applicable certification scheme.